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01/15/2013
Smartphone users should be aware of Malware targeting mobile devices and safety measures to help avoid compromise
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01/14/2013
Upstate SC - consumers have reported getting calls from phony tech support specialists who are out to access their personal information and steal their hard-earned money, Better Business Bureau warned today.
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01/14/2013
Upstate Better Business Bureau warns parents that mobile apps are siphoning children’s data and sharing it, in most cases without disclosing the practice or how that information is used.
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07/16/2012
President Obama will be at several private fundraising events in Austin and San Antonio on Tuesday, but will not be taking time out of his busy schedule to pay your utility bills. A new scam suggests the federal government will help pay your electric bill to help curb the high utility costs many Americans are incurring this time of year. But instead of financial relief, victims could be left with a stolen identity and an empty wallet.
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06/01/2012
When it comes your child’s cell phone and data use, parents can take easy steps to ensure they aren't shocked by monthly bills. BBB asked cell phone carriers for tips on overseeing family data usage.
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05/07/2012
Smishing scams send phishing messages by SMS text, BBB warns some fake texts appear to be from Walmart but aim to steal personal information.
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03/14/2012
If someone calls you at home or on your cell giving your personal information and names and telephone numbers of relatives and friends, would you think the call has to be legit? Think again.
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03/12/2012
Better Business Bureau is alerting consumers of a phone scam in which the caller claims to be from Microsoft. The caller offers to solve a consumer’s computer problems or sell him or her a software license, all in an effort to gain remote control access to the consumer’s computer.
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01/30/2012
Better Business Bureau warns consumers that scammers are making phony phone calls claiming to represent the National Do Not Call Registry. According to DoNotCall.gov, “The calls claim to provide an opportunity to sign up for the Registry. These calls are not coming from the Registry or the Federal Trade Commission, and you should not respond to these calls.
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01/26/2012
BBB of Upstate SC is warning of a new “Tech Support Scam” that involves telephone scammers calling consumers, and offering to help them remove any viruses that may have infected their computers as a result of the recent BBB email phishing scam.
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09/27/2011
Better Business Bureau advises consumers to be wary of unsolicited calls claiming they have won gift cards from local stores. The scam is meant to lure people away from their homes, giving burglars the opportunity to break in.
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09/01/2011
Those who have a tablet, smart phone or mobile device have probably used an app at least once or twice. Businesses and individuals have developed apps to play games, get directions and access news, weather and other information. In 2010, consumers downloaded approximately 11 billion apps.
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08/01/2006
Voice over Internet Protocol — VoIP — is one way people are making and receiving telephone calls using a broadband Internet connection rather than a regular phone line. VoIP converts your phone call — actually, the voice signal from your phone — into a digital signal that travels through the Internet to the person you are calling. If you are calling a plain old telephone number, the signal is converted back at the other end. If you’re comfortable with new technology, you may want to learn more about VoIP. The Federal Trade Commission (FTC), the nation’s consumer protection agency, suggests that it’s smart to do some research on this technology before signing up for it.
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07/01/2003
Produced in cooperation with the Direct Marketing Association and AARP
Shopping by phone or mail is a convenient alternative to shopping at a store. The Federal Trade Commission’s (FTC) Mail or Telephone Order Rule covers merchandise your order by mail, telephone, computer, and fax machine.
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11/01/1993
When dialing pay-per-call services, consumers did not always know how much the call would cost and what they would get for their money. To help them get this information more readily, Congress passed the Telephone Disclosure and Dispute Resolution Act in 1992. This Act required the Federal Trade Commission (FTC) to adopt rules governing the pay-per-call services industry. The FTC's 900-Number Rule, which became effective November 1, 1993, covers the advertising and operation of pay-per-call services, as well as billing and collection procedures for those services.
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