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01/15/2013

Own A Smartphone? Malware Is Looking For You!

Smartphone users should be aware of Malware targeting mobile devices and safety measures to help avoid compromise

01/14/2013

Scammers posing as Microsoft tech support attempt to steal your information, money

Upstate SC - consumers have reported getting calls from phony tech support specialists who are out to access their personal information and steal their hard-earned money, Better Business Bureau warned today.

01/14/2013

Better Business Bureau Warns Parents About Children’s Apps Collecting Data

Upstate Better Business Bureau warns parents that mobile apps are siphoning children’s data and sharing it, in most cases without disclosing the practice or how that information is used.

07/16/2012

Beware of Scam Calls During President Obama’s Visit to Texas

President Obama will be at several private fundraising events in Austin and San Antonio on Tuesday, but will not be taking time out of his busy schedule to pay your utility bills. A new scam suggests the federal government will help pay your electric bill to help curb the high utility costs many Americans are incurring this time of year. But instead of financial relief, victims could be left with a stolen identity and an empty wallet.

06/01/2012

Use Your Cell Phone Carrier’s Data Limit Protection to Your Advantage

When it comes your child’s cell phone and data use, parents can take easy steps to ensure they aren't shocked by monthly bills. BBB asked cell phone carriers for tips on overseeing family data usage.

05/07/2012

In the News -- Smishing Is New Way to Scam Your Info

Smishing scams send phishing messages by SMS text, BBB warns some fake texts appear to be from Walmart but aim to steal personal information.

03/14/2012

Fraudster Calls… says Carol

If someone calls you at home or on your cell giving your personal information and names and telephone numbers of relatives and friends, would you think the call has to be legit? Think again.

03/12/2012

Callers Claiming to be from Microsoft Tech Support are Really Scammers Attempting to Gain Control of Your Computer

Better Business Bureau is alerting consumers of a phone scam in which the caller claims to be from Microsoft. The caller offers to solve a consumer’s computer problems or sell him or her a software license, all in an effort to gain remote control access to the consumer’s computer.

01/30/2012

BBB Warns of Do Not Call Phone Scam

Better Business Bureau warns consumers that scammers are making phony phone calls claiming to represent the National Do Not Call Registry. According to DoNotCall.gov, “The calls claim to provide an opportunity to sign up for the Registry. These calls are not coming from the Registry or the Federal Trade Commission, and you should not respond to these calls.

01/26/2012

BBB 'Tech Support Scam' Surfaces

BBB of Upstate SC is warning of a new “Tech Support Scam” that involves telephone scammers calling consumers, and offering to help them remove any viruses that may have infected their computers as a result of the recent BBB email phishing scam.

09/27/2011

Fraudulent Phone Calls Luring Victims from their Homes

Better Business Bureau advises consumers to be wary of unsolicited calls claiming they have won gift cards from local stores. The scam is meant to lure people away from their homes, giving burglars the opportunity to break in.

09/01/2011

What You Should Know Before Downloading a Mobile App

Those who have a tablet, smart phone or mobile device have probably used an app at least once or twice. Businesses and individuals have developed apps to play games, get directions and access news, weather and other information. In 2010, consumers downloaded approximately 11 billion apps.

08/01/2006

FTC - VoIP: It’s A Phone, It’s a Computer, It’s ...

Voice over Internet Protocol — VoIP — is one way people are making and receiving telephone calls using a broadband Internet connection rather than a regular phone line. VoIP converts your phone call — actually, the voice signal from your phone — into a digital signal that travels through the Internet to the person you are calling. If you are calling a plain old telephone number, the signal is converted back at the other end. If you’re comfortable with new technology, you may want to learn more about VoIP. The Federal Trade Commission (FTC), the nation’s consumer protection agency, suggests that it’s smart to do some research on this technology before signing up for it.

07/01/2003

FTC - Shopping by Phone or Mail

Produced in cooperation with the Direct Marketing Association and AARP Shopping by phone or mail is a convenient alternative to shopping at a store. The Federal Trade Commission’s (FTC) Mail or Telephone Order Rule covers merchandise your order by mail, telephone, computer, and fax machine.

11/01/1993

FTC - Complying with the 900-Number Rule

When dialing pay-per-call services, consumers did not always know how much the call would cost and what they would get for their money. To help them get this information more readily, Congress passed the Telephone Disclosure and Dispute Resolution Act in 1992. This Act required the Federal Trade Commission (FTC) to adopt rules governing the pay-per-call services industry. The FTC's 900-Number Rule, which became effective November 1, 1993, covers the advertising and operation of pay-per-call services, as well as billing and collection procedures for those services.


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