Winter and spring are prime months for ocean cruises, but the Better Business Bureau of Western Michigan (BBB) advises consumers to read all of the fine print before signing up for a special cruise deal.
The BBB urges consumers to be especially cautious of unsolicited mail with offers of free or discounted cruises. In 2011, the BBB received more than 1,300 complaints against cruise companies. While legitimate cruise companies do offer specials periodically, there are always those sneaky few that end up leaving consumers on the hook for thousands of dollars.
Many times, scammers will send numerous e-mails, postcards, and other mailings trying to get you to call them in order to claim your “free cruise.” Don’t be fooled by professional looking websites. Gather as much information as you can about the business, and ask a lot of questions before signing on the dotted line.